Dubai introduces contactless hotel check-in technology
Dubai introduces contactless hotel check-in technology system throughout the city for the smooth running of the Tourism industry in the city.
This is according to Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai.
Once implemented at the city’s hotels and vacation rentals, this project will enable visitors to avoid in-person check-in procedures.
It will enable setting a new global standard for guest convenience, safety, and innovation in the hospitality industry.
It is a major step in accomplishing the lofty objectives of the Dubai Economic Agenda, D33.
Innovative biometric and digital technology capability
The innovative biometric and digital technology capability, created by the Dubai Department of Economy and Tourism (DET) and offered by a number of independent providers, can now be instantly integrated into hotels and vacation homes throughout Dubai, enabling visitors to have a smooth and quick arrival experience.
It’s introduction highlights Dubai’s dedication to utilizing cutting-edge technology to further strengthen its position as a forward-thinking international tourism destination, prioritizing both guest satisfaction and operational excellence.
The cutting-edge solution enables Tourists to use their smartphones to complete all check-in requirements before arriving.
Traditional check-in times are greatly shortened or eliminated by streamlining the entire procedure with a single upload of biometric data and necessary identification documents.
At participating hotels, Tourists can skip the standard check-in desk procedures at the beginning of each stay.
Facilitating long-term expansion
His Highness According to Sheikh Hamdan, “Our city continues to lead the way in embracing innovation and creating unparalleled experiences under the direction of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates and Ruler of Dubai.
” In addition to improving the traveler experience, we are putting Dubai in a strategic position for long-term tourism growth by utilizing cutting-edge solutions.
The implementation of this technology is a tribute to our goal for a smart, frictionless, and secure urban environment and represents our dedication to further solidifying Dubai’s position as a top worldwide destination for business and leisure. It also perfectly aligns with the Dubai Economic Agenda, D33.
Considerable promise
For participating establishments, a seamless transition is ensured by the solution’s easy integration with current hotel apps or web platforms.
In addition to its immediate advantages, the technology has a great deal of potential for use in other tourism touch points.
These include vehicle rentals, opening the door to a more customized and integrated guest experience across the city.
Additionally, it expands on the integration of smart technology across the destination, such as the implementation of smart tunnels at Dubai International Airport, which have cut passport control processing times to mere seconds.
With 820 hotels and hotel flats spread around the city, Dubai’s hospitality industry has been one of the main drivers of its rise as a popular travel destination.
With 15.70 million foreign overnight visitors in the first 10 months of 2025—up 5% year over year—and guests spending a total of 36.71 million room nights at hotels throughout the emirate, it has helped Dubai reach new heights and complement its broader offerings.
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